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memento.

Legal

Privacy Policy

Effective date: 1 August 2026. Last updated: 1 August 2026.

Who we are

Stevenson McHale Ltd trading as Memento Lead Generation is the data controller for the personal information described in this notice. We are registered in Scotland under company number SC846076, which can be used to verify our company information.

Privacy contact: Paul Thomas · paul@mementoleads.co.uk · 07396 087 572

Information you give us

When you complete the enquiry form on this website we may collect:

  • Your name and business name
  • Email address and telephone number
  • Website or social profile
  • A description of your business and what you sell
  • The geographic area you serve
  • Your current advertising spend range
  • Your commercial goals
  • Your consent status and any optional marketing preference
  • The date of submission and the page you submitted from
  • Technical anti-spam information, such as a one-way hash of your IP address

Information collected automatically

Depending on your cookie choices, this website may also collect:

  • IP address, browser type and device information
  • Approximate location
  • Pages visited and referral source
  • Interaction and conversion events
  • Cookie identifiers and website-performance information

Why we use your information

  • To respond to your enquiry and provide information you asked for
  • To assess whether our service may be suitable for your business
  • To contact prospective clients about their enquiry
  • To maintain enquiry and sales records
  • To operate and secure the website and prevent spam, fraud and misuse
  • To measure website performance and understand how visitors use the site
  • To measure advertising performance where you have given consent
  • To meet legal and regulatory obligations
  • To establish, exercise or defend legal claims

Our lawful bases

  • Steps taken at your request before entering a contract — responding to an enquiry about our services.
  • Legitimate interests — running and securing our website, keeping business records, and following up on business enquiries in a proportionate way.
  • Consent — non-essential analytics and advertising technologies, and any optional marketing emails. You can withdraw consent at any time.
  • Legal obligation — where we must keep or disclose information by law.

Service providers

We use a small number of providers to run this website and our business. Depending on the service, personal information may be processed by:

  • Website hosting providers
  • Lovable
  • Lovable Cloud / Supabase (database hosting)
  • Email delivery providers
  • Customer relationship management systems
  • Google Analytics
  • Meta Pixel and Meta advertising tools
  • Anti-spam and security providers
  • Professional advisers, where necessary

Memento does not sell personal information.

International transfers

Some of our technology providers may process information outside the United Kingdom. Where that happens, we expect appropriate transfer safeguards to be in place as required by UK data protection law.

How long we keep it

Enquiry-form data is normally retained for up to 180 days after the most recent meaningful contact, unless:

  • You become a client
  • A longer period is necessary for legal, contractual, accounting, dispute or regulatory purposes
  • You ask us to delete it and there is no overriding reason to keep it

Where an enquiry becomes a client relationship, relevant information may be retained for the duration of that relationship and any legally necessary period afterwards. Retention within third-party analytics tools is governed by those providers' own settings.

Your rights

Subject to the circumstances, you have the right to:

  • Access the personal information we hold about you
  • Have inaccurate information corrected
  • Request erasure
  • Request restriction of processing
  • Object to processing based on legitimate interests
  • Data portability, where applicable
  • Withdraw consent where processing relies on consent

Send requests to paul@mementoleads.co.uk.

Complaints

Questions or complaints about the use of personal information can be sent to paul@mementoleads.co.uk. If you remain dissatisfied, you can complain to the Information Commissioner's Office at ico.org.uk.

Automated decision-making

This website does not make solely automated decisions that produce legal or similarly significant effects on visitors.

Changes to this policy

We may update this policy from time to time. The latest revision date is shown at the top of this page.